All refunds are issued at the sole discretion of the Chaparral Ice Program Director and may be subject to the terms set forth below. All refund terms outlined are non-negotiable.
Chaparral Ice requires that all alterations to a payment (account credit, transfer, refund, etc.) be made in writing. Verbal requests will be denied and directed to the in-writing clause.
All payments are non-refundable. Any refunds issued are at the sole discretion of Chaparral Ice Management on a case-by-case basis with a mandatory 25% administration fee. Email info@chaparralice.com
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
All payments are non-refundable. Any refunds issued are at the sole discretion of Chaparral Ice Management on a case-by-case basis with a mandatory 25% administration fee.
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
In addition to the general terms outlined above, league players are responsible for paying for their space in the league until Chaparral Ice is able to find a suitable replacement, at the sole discretion of the Program Director.
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
In addition to the General terms outlined above, all class registrations are non-refundable. In case of long-term injury or illness, a transfer of unused classes may be granted with a doctor’s note. Refunds may be requested in writing to info@chaparralice.com
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
Including but not limited to Public Skating Passes, Freestyle Passes, Stick & Puck Passes, Skate Rental Passes, and Drop-in Passes.
Pass Packages are non-refundable.
Pass packages may be eligible for a Chaparral Ice account credit under the following conditions:
All Chaparral Ice credits for full or partial pass packages will require a mandatory 25% administration fee. Requests may be made in writing to info@chaparralice.com
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
Account credits never expire and are applicable to any Chaparral Ice purchase.
All account credit refunds are subject to a 25% administration fee regardless of the refund policy the credit originated from.
Refunds may be requested in writing to info@chaparralice.com
(Cash payments are non-refundable. Requests related to credit card transactions will require the date of purchase, transaction amount and last 4 digits of the card used.)
Including but not limited to hockey games, hockey tournaments, skating shows, and skating competitions.
Event tickets are non-refundable and non-transferable.
Including but not limited to Super Sports Camp, Camp de Champs, Camp Avalanche, School year camps, and after school camps.
Please see the camp page for the current Terms and Conditions.
Including but not limited to Private Ice, Private Rooms, Birthday Parties, Group Skating, and Corporate Events.
Private Ice Rental, Birthday Parties and Groups are non-refundable.
Cast Registration Open Now through Oct. 19.